The assessment process
We will meet with the individual to assess what level of support is required to ensure we are continuing to support individuals to reach their full potential. Starting with a pre-assessment, which identifies what makes each individual unique and provide an understanding of any environmental adaptions maybe required this could include accommodation and staffing. We then follow up with a comprehensive assessment to gain a more holistic understanding of the individual’s support needs, health requirements and potential challenges they may face.
The assessments form part of our 10-step Process as detailed in Our Approach.
We will meet with the individual to assess what level of support is required to ensure we are continuing to support individuals to reach their full potential. Starting with a pre-assessment, which identifies what makes each individual unique and provide an understanding of any environmental adaptions maybe required this could include accommodation and staffing. We then follow up with a comprehensive assessment to gain a more holistic understanding of the individual’s support needs, health requirements and potential challenges they may face.
The assessments form part of our 10-step Process as detailed in Our Approach.
Who can make a referral?
Referrals come to us from a wide variety of sources, including local authorities, the NHS, placement breakdowns, Special Education Needs schools, residential colleges, community support units and individuals looking to leave the family home for the first time.
Referrals can be made by a social worker, care manager or the individual’s parents, although the care manager acting on behalf of that individual must be consulted before an assessment can take place.
make a referral
Speak to our team
How long do referrals take?
We aim to process referrals as quickly as possible but it is more important to us that we take the time to put the right support in place as this results in better outcomes for all involved. Our 10-step Process, as detailed in Our Approach, usually takes between 6-8 weeks to complete, although we can be dynamic and flexible depending on capacity.
That means we can sometimes accept emergency referrals or fast track referrals with restricted timescales. Please speak to our team to find out more about emergency referrals.
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Having seen the accommodation and being introduced to the team I was so confident with leaving our teenager in the hands of Brighter Living!
Sonia, London (UK) -
I’m so happy with the fantastic service that has been provided for my son, all the carers at Brighter Living are so helpful.
Sandra, Reading (UK) -
We’ve seen such a transformation in ‘Pedro’ since he’s been with Brighter Living care. He’s always telling us where he’s been and what he’s been up to, which never used to happen. It’s lovely to see.
Pedro’s family member -
It’s great being part of a company that want to genuinely help and bring out the best in people. It’s a wonderful community to be a part of.
Brighter Living Employee -
I like being able to visit the shops and choose my dinners that I enjoy. It makes me feel happy to do things on my own.
Brighter Living Client/Tenant -
The change in ‘Phil’s’ demeanour is so rewarding, knowing that we’ve played a part in him becoming more independent and confident in himself. He’s such a joy to be around.
Phil’s Social Worker -
Pedro loves dancing and really comes alive when we play music, which we do daily! He’s such an energetic young man and it’s amazing to see how much happiness music brings him.
Pedro’s Support Worker -
The support that Brighter Living Care gives our son has really helped his overall happiness and has definitely improved in terms of his behaviour (used to be quite physical). We’re so pleased we made the decision to move him to a new home; he’s happy and thriving.
Family Member of a client -
Our incredible and dedicated Carers work really hard to ensure they are offering the utmost care to our clients. We support staff by providing bespoke training to continuously improve the services we offer and in order to understand each of our clients requirements.
Brighter Living CEO